NearSt is built from a mission to get people back into bricks-and-mortar shops. That’s why we put retailers at the heart of everything we do, from our first interaction to the journey ahead together.
Get to know the people who will help make sure NearSt is a long term partner for your business.
Your first point of contact will be with our Partnerships team, who get to know more about you and your business. Their goal is to make sure NearSt will be a good fit for your business and answer any questions you have about getting started.
Chat to partnerships now“We’re here to answer any questions you have about NearSt and make signing up as simple as possible for you. We want to make sure we really understand your business so you have a great experience from the moment you launch.”
Once you’ve signed up, you’ll be introduced to your dedicated Customer Success person. They’ll handle all of the setup work behind the scenes, and guide you through any simple steps you need to complete. They’ll complete regular check-ins at a time to suit you over your first few months to make sure you understand how everything works and the results you’re seeing.
“We’re here to make sure your experience at NearSt is a brilliant one. We keep an eye on your account so you know you’re getting the most out of the service, and help guide you through new tools and features as we launch.”
At NearSt our Tech Support team are always on-hand to answer any questions or troubleshoot any issues you might have. Your Customer Success point of contact will coordinate with our technology team as well as any external integration partners to get your questions resolved quickly and easily.
“Everyone at NearSt is involved in making sure our shops get the best experience possible, and we’re on hand to get any issues fixed or improvements made whenever you need us.”
Intro call
Integration
Go live
Week one check-in
Your first review
Ongoing
“NearSt has given us a cost effective, reliable way of getting accurate product information to customers, without taking up admin time.”
An easy way to get found online, especially when people are looking for particular products. The work was done for me, no time invested.”
“People can see what they want is in our shop, so can visit and buy - an instant gratification even Amazon can’t deliver.”
We’d love to explore how we can help you. Get in touch and let’s speak.