We offer a courier delivery service direct from our partner shops, available within London travel zones 1-3. The delivery speeds we offer are based on how far from the shop the delivery address is, and will be shown on both the product page and during checkout.
For Click & Collect orders, please only set off to collect your purchase after you have received an email or notification in the app that your order has been confirmed. This usually happens within 2-3 minutes, but can take up to 20 minutes.
|Click & Collect||Available instantly after the order is confirmed by the shop||FREE|
|1-Hour Delivery||Available for addresses within 3 miles of the shop||£5.00|
|1-hour Time Slot||Available for addresses within 5 miles of the shop, no less than 1 hour after ordering (i.e. the first available delivery slot for an order placed at 14:45 would be 16:00-17:00||£5.00|
|2-Hour Time Slot||Available for addresses within 10 miles of the shop, no less than 2 hours after ordering (i.e. the first available delivery slot for an order placed at 14:45 would be 17:00-18:00)||£8.00|
NearSt works with real local shops to bring you the best products. To help you get the best from our retailers, here are a few helpful tips and things to know:
We offer a super-simple 14-day return policy. If what you’ve ordered isn’t what you expected and hasn’t been opened or used, just let us know and we’ll take it back.
Important Note: Unless faulty, we are unable to accept returns of any hygiene products where the hygiene seal has been broken, perishable goods, organic goods, products that have been used, or without original packaging.
Not sure about any of this or just want to know more? Drop our support team a note on firstname.lastname@example.org and we’ll be happy to help!